Posted in Policy Productivity Risk

HR Survey Finds That Productivity Impacts From Coronavirus Are Mostly Small

[UPDATE, March 19, 2020: In a survey this week, ic4p’s results were quite different. Ninety-six percent of 518 HR respondents said the coronavirus had impacted…

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Posted in Productivity Risk

Op Ed: Dr. Robert Quigley On Business Diligence In Addressing Covid-19

Prof. Robert Quigley, M.D., is SVP and regional medical director in the Americas for International SOS Assistance and MedAire. Here he stresses a conscientious approach…

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Posted in Payment Productivity Suppliers

Ongoing Expensify Episode Puts To The Test That Age-Old Business Travel Question: Who Is The Customer?

Multiple Expensify clients are planning to find a replacement as complaints about the expense software company’s card program marketing to individual employees continued into a…

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Posted in Productivity Service Suppliers

Messaging Alters TMC Operations, Challenges Traditional Notions Of Service Quality Metrics

The rise of chat and messaging in travel management operations is not only delivering convenient, new ways to serve the customer. It’s challenging TMCs to…

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Posted in Productivity

How Business Travelers Got Caught Up In Immigration Politics, What Could Be Next And Why GBTA Took A Position Some Didn’t Expect

Lawsuits filed Monday by the New York State Attorney General and New York Civil Liberties Union accused the federal government of multiple violations of the…

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Posted in Productivity Risk

GBTA Supports But U.S. Travel And ASTA Oppose Trump Administration Move To Exclude New York Residents From Trusted Traveler Programs

The Global Business Travel Association expressed support for the U.S. Department of Homeland Security’s decision to suspend enrollments and renewals in Global Entry and related…

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Posted in Productivity Risk Suppliers

Jet Lag App Makers Court Corporate Travel Managers

It’s 2020 and organizations should care about their employees. It helps the bottom line. The thinking behind the recent strong-economy awakening to the traveler experience…

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