By next spring, all SAP Concur expense management system customers must switch to a “NextGen” version featuring an updated user interface. A “preview period” is underway and scheduled to run to September 2018. General availability would follow ahead of the March 29, 2019, mandatory cutover for all all users. According to company info, the new UI is “designed… Read More »
Do rigid, frugal travel policies jeopardize employee performance? It’s debatable. Tripbam CEO Steve Reynolds is in the cost-control camp. His argument goes like this: It’s not the airplane seat or the hotel that makes for an effective trip. Get employees to their destinations safely and let their job training and specific skillset take it from there. “The cost… Read More »
If suppliers want to better serve travelers into the future, they best understand those future travelers’ needs. Festive Road managing partner Caroline Strachan, a frequent traveler and former travel manager, puts herself in their shoes to distill the essentials of personalization and engagement. Two years ago, an audience member asked a great question whilst I was onstage at… Read More »
A group of large travel management and commercial card entities is attempting to get answers from European regulators on a set of rules that could disrupt traditional corporate travel payment practices. Under Europe’s second Payment Services Directive, payment firms by September 2019 must implement strong customer authentication (SCA) for purchases made in European Union states with cards issued… Read More »
As interesting as the next new thing can be, sometimes it’s the boring old stuff that needs attention. Core processes, data capture, spend management. Yawn. When Germany-based Conichi hit the market four years ago, its mobile app leveraged beacons and personalization, and facilitated digital hotel room door opening. The company’s focus is different now. Conichi still provides some of those… Read More »
Boston-based LogMeIn roughly tripled its revenue and employees via acquisitions since sourcing pro Jean Johnson joined the tech firm nearly two years ago. As director of global procurement, Johnson consolidated from seven travel management companies to one. Frosch’s mobile technology helped distinguish it from other bidders. LogMeIn also is rolling out Concur Travel as part of a travel program… Read More »
Chatbot maker 30SecondsToFly accepted an unspecified investment from eGlobalfares, a dozen-year-old fare search tech provider that serves a few hundred travel agencies globally. The deal also extends 30Seconds’ strategy to market to travel management companies. The partnership enables eGlobalfares customers to offer public and proprietary fares through the Claire chatbot to business travelers. Claire is available by SMS,… Read More »