artificial intelligence

SkyLink's Atyab Bhatti

Op Ed: Atyab Bhatti On Getting *A Little* Technical With AI, Part Three: What We Know And Don’t Know About The Inner Workings Of Transformers

SkyLink CEO and co-founder Atyab Bhatti delivers his third slightly high-tech post about artificial intelligence.  In recent years, large language models (LLMs) and generative AI systems built on transformer architectures have taken the world by storm with their impressive natural language capabilities.  From engaging in human-like dialogue to crafting content to even coding, these systems…

American Express Global Business Travel acknowledged deepfake attacks.
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American Express Global Business Travel Discloses Deepfake Attacks

American Express Global Business Travel this week told investors that fraudsters had targeted it using deepfake impersonation technology. Impersonators have targeted travel agents and others in the corporate world to access payment, travel and personal information for years. Using AI for it is what’s relatively new. GBT CTO David Thompson called such attacks the “same…

App ‘Battle’ Suggests Corporate Travel Programs Should Keep Mobile Strategies Flexible
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App ‘Battle’ Suggests Corporate Travel Programs Should Keep Mobile Strategies Flexible

Travel management company mobile apps remain an important part of the typical corporate travel program portfolio over a decade after becoming a staple in buyers’ TMC bids. Mobile tools are potent enablers of direct relationships with corporate travelers. No one has consolidated all the needed features, making it challenging for travel program managers to express…

Decius Valmorbida, Amadeus
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Q&A: Decius Valmorbida, President Of Amadeus’ Travel Unit (Audio)

Amadeus named Decius Valmorbida president of its travel unit in August 2020. A native of Brazil, Valmorbida originally joined Amadeus in 2004 and has been a member of its executive committee since 2017. He spoke on Tuesday with The Company Dime during a live interview on the LinkedIn Audio platform. Among other topics, he responded…

Dispatch 13
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Dispatch 13

When responding in late August to competition concerns raised by the U.K. Competition and Markets Authority over their proposed combination, leaders at American Express Global Business Travel and CWT must have held their noses. Their redacted response, released last week, showed that to get the deal approved, execs surmised they had to “big up” their…

Q&A: Corporate Travel Veteran Maureen Brady On TMC Economics
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Q&A: Corporate Travel Veteran Maureen Brady On TMC Economics

New York — Maureen Brady in August stepped down from her role as chief commercial officer in North America at Corporate Travel Management after five years with the company and more than 30 years at seven other TMCs of various kinds. She’s taking a career break — not using the “R word” yet — and…

SkyLink's Atyab Bhatti

Op Ed: Atyab Bhatti On Getting *A Little* Technical With AI, Part Two: Personalization

SkyLink CEO and co-founder Atyab Bhatti is back with another slightly high-tech post about artificial intelligence. Artificial Intelligence is changing the way we approach personalization across industry verticals, including corporate travel. By leveraging generative AI, organizations can provide personal, delightful experiences for their travelers, enhancing satisfaction while meaningfully reducing costs. Machine learning is an AI…

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