Joining The Company Dime for a live interview on March 19, Corporate Travel Management founder and managing director Jamie Pherous responded to more than a dozen questions about technology, pricing, customer profiles and consolidation. An edited excerpt follows. Use the player to hear the complete discussion. CTM has invested in proprietary technology, including an online…
[CORRECTION, March 6. 2025: The $15 fee Expensify charges for its travel service is per trip, not per transaction. The article was revised.] Like other financial technology companies focused on expense management and payment, Expensify is building a business travel offering to increase customer relevance and accelerate growth. The publicly traded company’s CFO, Ryan Schaffer,…
Flight Centre’s corporate brands are trimming headcount as the company leverages artificial intelligence in pursuit of cost savings and “disruptive business models.” “Headcount reductions are going to come a lot through natural attrition, but there will also be some targeted reductions in staff as well,” said Chris Galanty, CEO of Flight Centre’s corporate travel business,…
Entrepreneur Jean Belanger, co-founder and CEO of Cerebri AI Inc., is optimistic about the potential for measuring the return on investment in business travel. Businesses will spend over $1.64 trillion on travel in 2025, according to the Global Business Travel Association. As post-pandemic business travel continues to grow, calculating its return on investment will become…
TravelPerk on Tuesday announced it acquired Switzerland-based Yokoy in an all-equity deal alongside a $200 million infusion valuing TravelPerk at $2.7 billion. What’s Yokoy? Founded in 2019 as Expense Robot, the company changed its name in 2020 and began European expansion. It offers an AI-powered, cloud-based spend management platform with expense management and a variety…
Where artificial intelligence will take the process of booking or altering a business trip is anybody’s guess. Travel management companies have embraced AI for text-based communications between travelers and travel counselors. Chatbots have had their ups and downs. Autonomous agents are fascinating and, some say, spell doom for online booking tools and put TMCs on…
SkyLink CEO and co-founder Atyab Bhatti delivers his third slightly high-tech post about artificial intelligence. In recent years, large language models (LLMs) and generative AI systems built on transformer architectures have taken the world by storm with their impressive natural language capabilities. From engaging in human-like dialogue to crafting content to even coding, these systems…
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