artificial intelligence

Op Ed: Atyab Bhatti On Getting *A Little* Technical With AI, Part One: LLM Overview
·

Op Ed: Atyab Bhatti On Getting *A Little* Technical With AI, Part One: LLM Overview

SkyLink CEO and co-founder Atyab Bhatti provides this overview of some key concepts to kick off a series of slightly high-tech posts about artificial intelligence.  Notorious for its multiple complexities, corporate travel is slowly bowing to the transformative capabilities of artificial intelligence (AI). A breakthrough in that revolution is generative AI, an innovation backed by…

Are You A Travel Industry Wonk? There’s A Book Coming For You
·

Are You A Travel Industry Wonk? There’s A Book Coming For You

A comprehensive history of travel distribution is hard to find. If you have the spare time, you could plod through the archives of industry trade publications and professional groups. Or you might pick the brains of industry elders; hopefully, they charge you. Revenue management pioneer Ben Vinod aims to help with a book due this…

Taking ‘Short-Term’ CEO Role At Spotnana, Singh Expects More Focus (Audio)
·

Taking ‘Short-Term’ CEO Role At Spotnana, Singh Expects More Focus (Audio)

Spotnana’s founding CEO, Sarosh Waghmar, announced Monday that he would step into the chief product officer role and share the chairmanship with executive chair Steve Singh, whom the company named CEO.  It’s a “short-term” assignment, Singh said Tuesday during a live interview on LinkedIn in which he also discussed his “perfect trip” vision, AI and…

Q&A: Sabre CEO Kurt Ekert On Content, Pricing And Artificial Intelligence
· ·

Q&A: Sabre CEO Kurt Ekert On Content, Pricing And Artificial Intelligence

The Company Dime co-founder Jay Campbell last week interviewed Sabre CEO Kurt Ekert via videoconference. Among other issues, Ekert talked about supplier content fragmentation, global distribution system pricing, AI, technology modernization and, yes, NDC. A lightly edited transcript follows. Some travel managers look back fondly at a period a few years ago when it seemed…

Op Ed: Matthew Newton On Removing Algorithmic Bias In Pursuit Of Equitable Travel
· ·

Op Ed: Matthew Newton On Removing Algorithmic Bias In Pursuit Of Equitable Travel

Having seen up close the dangers of algorithmic bias in artificial intelligence, CWT’s Matthew Newton has some suggestions for risk mitigation. Artificial intelligence is being deployed at scale in business travel management, with algorithms changing the game for service consistency, efficiency and cost-effectiveness. But this watershed moment threatens to unleash a monster. Algorithmic bias in…

World Travel Inc. Gets Productivity Boost From New AI Firm Acai Travel
·

World Travel Inc. Gets Productivity Boost From New AI Firm Acai Travel

Starting with automating email routing and responses, World Travel Inc. is using artificial intelligence from startup Acai Travel to restructure its customer support operation. Reduced average handling time means faster service for clients. The travel management company estimated a 4 percent increase in productivity “off the bat,” said new WTI president Erika Moore. Acai Travel…

Bizly Gets Cash For AI-Backed Meetings Mgmt. From JetBlue Ventures, Other Investors

Bizly Gets Cash For AI-Backed Meetings Mgmt. From JetBlue Ventures, Other Investors

Corporate meetings tech provider Bizly this month entered what its founder called a new chapter with funding of an undisclosed amount anchored by existing shareholder JetBlue Ventures. Fermont Capital, Frontier Ventures and H. Barton Asset Management also participated. They’re buying into a vision for artificial intelligence-powered meetings management. The new strategy followed soul-searching sparked by…

End of content

End of content