Posted in Productivity Risk Suppliers

American Express Global Business Travel To Buy 30SecondsToFly

American Express Global Business Travel is nearing an agreement to acquire 30SecondsToFly, a chatbot-maker serving travel management companies. The 30SecondsToFly engineering team would join the…

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Posted in Careers

How To Leave The Industry If You Have To And What To Expect If You Don’t (Audio)

The near future of employment in business travel looks grim. The frontline lodging, dining or transportation worker, the corporate travel agent nearing retirement, the hotel…

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Posted in Methods Policy Productivity

CWT Hotel Booking Chatbot Promised Higher Traveler Engagement Before Pandemic Paused Project

There’s so much information to convey about traveling during a pandemic that many companies shut off their online booking tools. They told employees to call…

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Posted in Productivity Service Suppliers

The Future Of Travel Management Companies: Part Three, Emerging Leaner

Travel management companies are trying to make the most of a time when bookings remain feeble. In addition to staff right-sizing, relocating and retraining, some…

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Posted in Methods Policy Suppliers

Trondent Tries To Improve Pre-Trip Approval

One view of pre-trip approval is that it’s a critical tool for controlling travel spending and employee movements. Another says it’s red tape. Some see…

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Posted in Negotiating Reporting

Op Ed: Keesup Choe On How Targeted Selling Algorithms Can Benefit The Buyer

Keesup Choe of PredictX suggests that targeted selling algorithms using artificial intelligence can help buyers control spend and create leverage for supplier negotiations. As modern-age…

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Posted in Culture Reporting Risk

How To Break The Bond Between Corporate Travel Management And International Criminal Activity

It was a record year for U.S. federal prosecution of corruption and fraud. The Justice Department Criminal Division in 2019 charged more individuals, and secured…

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