GBTA Study Group Endorses Hotel Safety And Security Directory Concept

By | September 20, 2018

San Diego – A Global Business Travel Association GLP team wants to build a directory of hotel properties that clear a safety and security screening process. Conceptually similar to an initiative by the Association of Corporate Travel Executives and services from others, that was one of many hotel safety strategies and suggestions shared here by speakers at the… Read More »

Jury’s Out On TravelBank’s No-Fee Expense And Booking Service

By | September 18, 2018

It’s hard to know what to make of TravelBank. One of many startups to enter business travel in the last few years, the company hasn’t made quite the splash as TripActions, but it also has not gone as big (or as risky) as Upside. There is a large market of business clients out there that do not manage… Read More »

Vic Pynn On Three Questions Every Industry Leader Must Ask

By | September 17, 2018

There’s a common concern that as professionals from older generations wrap up their careers, the corporate travel profession won’t find enough younger talent to fill all those positions. Many expect the deficiency to hit both travel agents and corporate managers. Travel industry veteran Vic Pynn is focused on addressing the problem. He’s worked for American Express, TRX and… Read More »

A Few Minutes With GE Strategic Sourcing Leader Betty Sweetman

By | September 17, 2018

Ever wonder where a career in travel management could take you? Jay Campbell last week spoke for about nine minutes with a former head of global corporate travel for Amgen and BP, Betty Sweetman. She joined GE three years ago as executive global strategic sourcing leader in contingent labor. Campbell talked with Sweetman about her passion for professional coaching and… Read More »

Lufthansa Greases NDC Rails With Agency Incentive, ‘Exclusive’ Ancillary Sales

By | September 14, 2018

Lufthansa Group in January will begin paying travel agencies one euro each time their customers fly on a ticket booked through an NDC-enabled channel. In October, the airline group will make Lufthansa and Swiss lounge access available “exclusively” through NDC channels. At that time, it will do the same for inflight Internet vouchers for intercontinental flights operated by… Read More »

Buyers, Hotels Walk The Walk On RFP Angst

By | September 14, 2018

Complaining about the hotel request for proposals process is an annual rite. During the past few years, more buyers, hoteliers and intermediaries did something about it. For travel managers, the effort may include both a strategic decision to hire outside experts and new program management tactics. According to a February-March 2018 survey sponsored by HRS, 51 percent of… Read More »

Service Providers See Growing Interest In Travel Manager Outsourcing

By | September 12, 2018

Travel manager outsourcing is getting more attention among some service providers. Representatives from travel management companies and independent consultants gave a few reasons for more interest among clients. The procurement mindset influences travel management. Companies don’t want to add their own full-time employees to a non-core function. Travel is getting more complicated and travel managers are as busy… Read More »