One of the biggest challenges of the pandemic for organizational travel program managers is keeping up with changing information and updating travelers on what they need to know. A late summer 2021 poll released last week by the Global Business Travel Association examined travel program communications from the…

Delta is always first among publicly traded airlines to report quarterly earnings. Its boss, Ed Bastian, typically talks more about the corporate travel market than peers at other airlines. Thursday offered no exception, as he told Wall Street analysts to expect a strong spring and summer. “While the…

TravelPerk’s valuation tops $1 billion partly because its per-trip costs are five times lower than those of traditional travel management companies, according to its chief commercial officer. “TripActions and TravelPerk are measured like Software-as-a-Service companies, such as Workday, Slack or Zendesk, and not like an Amex or a…

To stay or go? To meet and how? What’s it worth? Risk calculators from academics and others are helping members of the general population make up their minds about going out and doing things. Decision fatigue applies to business development, networking and training as much as it does…

SAP Concur’s TripIt website is “not equally accessible to blind and visually impaired consumers,” according to a suit filed Thursday in federal court. The civil action alleges the site violates Title III of the Americans With Disabilities Act of 1990 and the New York City Human Rights Law….

When American Express Global Business Travel last month announced plans to go public during the first half of this year via a merger with a blank check company, it noted a set of “most relevant” publicly traded peer companies. These included the only public travel agency firm totally…

It’s a chicken-and-egg scenario as corporate travel management companies face hard decisions on staffing. When clients resume traveling, they need reliable, expert service more than ever. But with demand in doubt, how proactive can TMCs be in bringing back their people and recruiting more? It’s a question that…

With Tesla making its way into the rental car market and business travelers choosing from a variety of new mobility modes, employers need to keep their ground transportation risk policies up to date. Roy Furchgott writes about how regulations determine liability for autonomous driving, a quickly arriving technology….