Pana Shifts To Non-Employee Travel, A Niche With Many Pain Points

Business travel startup Pana is eyeing profitability next quarter after narrowing its focus to a seemingly underappreciated and underserved population in corporate travel: non-employees. Contractors, suppliers, board members, prospects, family members and job candidates have many similar needs, but it’s employed business travelers for whom companies design policies and procedures. Firms employ workarounds to address other constituents, but… Read More »

Airbnb-Concur Travel Hookup Slated For Early 2018

Concur expects to launch by February the ability to pull Airbnb listings into hotel-only search results within the Concur Travel self-booking tool. At companies that opt in, users searching for lodging as a standalone item would see Airbnb listings with pricing and some details. That includes requests using Concur’s “vicinity search.” Booking requires the user to click over… Read More »

Substantial Progress On Gender Balance Eludes Business Travel Professionals

EasyJet last month took heat for a gender pay disparity that it attributed to the preponderance of males among its pilots. The company also is paying its incoming CEO more than his female predecessor. If only such discrepancies were unique to easyJet. Throughout the travel industry, women remain under-represented in executive ranks and boardrooms. In travel management, they’re clearly underpaid… Read More »

Consultant Exposes Markups By Certifying TMCs That Don’t Hide Them

A new Australia-based enterprise wants to help travel management companies prove they don’t mislead clients. Consultant Tony O’Connor and data company Airline Metrics in October created a joint venture to tackle the not-illegal, sometimes-documented, “under-discussed” practice of hidden travel agency markups. Called Airocheck, the entity’s first client is TMC Corporate Travel Management. Many say there’s nothing wrong with marking up… Read More »

Questioning The Advance Purchase Airfare Axiom

Is it still a bad idea to wait until the last few days before a flight to buy a ticket? Yes. However, extra capacity and low-fare competition is causing some counterintuitive pricing. Walk-up fares, for example, are not always the most expensive. For the most part, travel management pros continue to advocate advance purchasing. It’s a common component of… Read More »

Small, Midsize U.K. Travel Management Companies Reckon With British Airways Surcharge

With many travel management companies accepting the IAG airlines’ private channel GDS deals, which are left out? Industry experts see the “have-nots” facing ruin or consolidation. The puzzling part is, why would British Airways and Iberia want that? Posed to a BA press official, that question was not answered. International Airlines Group has declined multiple requests over the… Read More »

Consultancies Advocate Rightsized TMC Sourcing

Festive Road is a travel consultancy for the social media age. It’s got excellent communicators. Heck, it has The Company Dime as a partner (see disclosure, below). When it comes to TMC sourcing, the U.K.-based firm’s announcement this week of a simpler approach met with a ho lot of hum from competitors on both sides of the Atlantic.… Read More »

Travelport Signs With BA, Iberia To Remove Surcharge For TMCs Giving Up GDS Incentives

Travelport and British Airways/Iberia agreed to a framework for surcharge-free airfares, adopting the private channel concept for travel agency users that sacrifice GDS incentives. It wasn’t unexpected, but the agreement serves as a letdown for some U.K. travel agency leaders who were hoping the market’s top GDS would fight the private-channel construct. Amadeus and Sabre had previously agreed to… Read More »

Are You ‘Managing Records In A Travel Management System’? There’s A Patent On That

Amadeus has applied for more U.S. patents since 2012 than it did during the prior decade, far outnumbering others in travel technology. It received grants on more than 100 patents during the past five years, according to a company spokesperson. “Our innovation is intertwined with our intellectual property,” according to the spokesperson. “Establishing a strong intellectual property rights… Read More »

With ‘Real ID’ Airport Security Rules Set To Take Effect In January, TMCs Issue Client Advisories

Twelve years since Congress passed it, the Real ID Act is getting real. Two months before the new federal security rules take effect at U.S. airports, travel managers are finding lots of confusion. That’s why travel management companies are encouraging clients to spread the message about the potential impact. Conceived after 9/11 as a way to make state-issued… Read More »