Jeffrey Verman, Plus Travel Group

Stepping Back From Abyss, Toronto Travel Management Company Tripped Up By NDC

“I’m gravely concerned.” Jeffrey Verman’s 26-year-old travel agency has been through multiple crises. The hit he expects from NDC-enabled airline programs is extra bitter, coming as it will from business partners rather than a virus or terrorist. “I survived 9/11, SARS, recessions, wars,” said Verman, CEO of Toronto-based…
Read Stepping Back From Abyss, Toronto Travel Management Company Tripped Up By NDC
Mark Meader, ASTA

Looking To Meet An Acute Need, ASTA Creates Corporate Travel Agent Training

The American Society of Travel Advisors this month plans to offer training for those interested in the corporate travel agency environment. ASTA SVP of industry affairs and education Mark Meader called it a “missing component in the industry today.”  Travel management companies do their own training, but the…
Read Looking To Meet An Acute Need, ASTA Creates Corporate Travel Agent Training
CWT price assurance

‘Not A Friend’ Of The Travel Manager: AA Turns Another Screw With Auto-Rebooking Ban

“Corporate customers object to American Airlines decision.” Is this even news anymore? This week’s disclosure that the carrier will crack down on automated rebooking when fares drop casts uncertainty over a spend management practice widely used by corporates and travel management companies.  On May 1, AA published revised…
Read ‘Not A Friend’ Of The Travel Manager: AA Turns Another Screw With Auto-Rebooking Ban


More news and analysis