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growth after traumaGrowth After Trauma

What good can come of this? In times of crisis, people often ask that question. This year we’ve been hit by a pandemic that has caused hundreds of thousands of deaths and a global economic downturn. In the face of such a tragedy it might appear that the answer is, “Nothing.” However, at some point we will be able to reflect on the long-term consequences of this terrible time and what it has meant for us, our organizations and communities. Almost certainly those outcomes will include some good along with the bad. Psychologists refer to this phenomenon as post-traumatic growth.

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ARC Corporate Travel DepartmentExplainer: The ARC Corporate Travel Department

Is ARC’s Corporate Travel Department designation more or less valuable than before the pandemic? The question is rumbling around among some corporate travel managers as they look to reconstruct their programs with new priorities, such as control.

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GroundLink to cease operationsTech-Based Chauffeured Car Network GroundLink Takes Last Lap In An Industry Trying To Dodge Last Gasp

Chauffeured car network GroundLink will cease operations on Aug. 31. Already facing challenges from app-based competition and emerging local transportation options, the ground transportation sector entered a truly tight corner due to the pandemic. “During the next three to six months, the strong will survive and the weak will disappear,” said Eric Okon co-owner and COO of The BLS Company. “There are going to be a lot of dominoes falling.”

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passportThe U.S. Lifted Its Advisory Against Traveling Abroad. What Does That Mean?

The State Department lifted its blanket advisory warning American citizens against traveling abroad Thursday, nearly five months after the department had issued the Level 4 “do not travel” warning — its highest advisory — against all international travel as the coronavirus spread.

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TMC pricingThe Future Of Travel Management Companies: Part Four, Pricing Comes To Jesus

People called for a restructuring of travel management company pricing for years before the pandemic; now, some call it urgent. Stopgaps are in place in some environments, allowing, for example, a corporate account to pay to retain dedicated counselors. In the long run, though, many see a need to change a pricing structure that mostly depends on fees charged per transaction. This sentiment is prevalent among TMCs, but not clients.

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John Morhous, Flight Centre Travel GroupFlight Centre Buys WhereTo, A Booking Tool Used By Walmart

Flight Centre Travel Group acquired WhereTo, a travel booking software provider used by businesses including Walmart. The parties didn’t disclose terms of the deal, which closed in June. Formerly called WhereFor, WhereTo of late styled itself as a challenger to SAP Concur on the large end of the market.

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travel risk managementAltour Designs Health And Safety Hotline For SMEs

Altour launched a health and safety hotline for companies without in-house or third-party travel risk management expertise. The 24/7 service is available to Altour client travelers and travel managers via phone, email or SMS for a flat, annual fee the company described as “nominal.” Altour partnered with risk management firm Exlog Global to build the service.

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