IATA: Of Every 200 Indirect Airline Bookings, Less Than One Uses NDC For Corporate Travel
Ten years after the International Air Transport Association introduced its New Distribution Capability standards for web-based protocols to sell airline products, corporate travel bookings using those protocols remain a drop in the bucket. Including leisure bookings, NDC’s penetration of indirect distribution for IATA member airlines in the quarter…
Frustration And The Pursuit Of Accurate, Standardized Sustainability Data
You can’t manage what you don’t measure, but how do you measure? That question has hindered the business travel sector’s assessment of environmental impact for years. Two-thirds of 216 buyer respondents to a GBTA poll this month said sustainability had prompted them to review travel policies — the…
Companies Scramble To Work Out Policies Related To Employee Abortions
Some companies will cover travel and other expenses for employees seeking abortions out of state, but as Emma Goldberg writes, ensuring safety and confidentiality is no small task. There is no clear blueprint for corporate engagement on abortion. After numerous companies came forward to announce that they would…
Corporate Travel Rebound May Have Plateaued, Suppliers Still Have Pricing Power
Travel demand remains strong but there are some signs of a cool-off in corporate travel. Nevertheless, buyers should not expect the sting to come out of travel prices anytime soon as supply and demand remain out of whack. According to American Express Company, after domestic U.S. consumer travel…
Offshore Providers Also Face Staffing Issues As Demand Bounces Back
Holes in staff coverage are causing a corporate travel meltdown. For business process outsourcing firms, this may represent an opportunity even though they are not immune to many of the same issues. EXL Services, a $1.1 billion New York-based firm that supports an undisclosed portion of American Express…
Is Your Hiring Process Costing You Talent?
The travel and hospitality sectors have been as hard-hit by the labor crunch as any. Across all industries, job seekers are looking for better wages, better benefits and better remote work options. They’re also losing patience with cumbersome hiring processes. Brad Chambers, global head of talent acquisition solutions…
Longtime TMC Leader Fragale Joins TakeTwo Travel Solutions As North America President
TakeTwo Travel Solutions, the new international travel management company founded by former Corporate Travel Management exec Chris Thelen, hired veteran TMC leader Patrick Fragale as president of the North America region. Fragale’s résumé includes three years as an executive vice president at Valerie Wilson Travel (now part of…