Any corporate travel operations professional can tell you that a lot of business travel bookings start with email. Sometimes this takes the form of a request that, once approved, moves to a travel agent for booking. Ideally it’s generated by an interface like a web page form that structures the output. But that’s not always something travelers can easily access.
IHG recently carved out resources to address clients in sports, media and entertainment. More than most other industry verticals, this specialized B2B focus presents an interesting set of challenges for hotels and requires coordination across multiple departments.
Economy “Light” fares from Lufthansa Group carriers will be available to Egencia users in 10 European markets from Sept. 23. This is made possible by a booking connection between the travel management company and the airline group using Lufthansa’s NDC-compliant application programming interface. Lufthansa’s Light fares were in global distribution systems before the airline removed them last year to promote direct and NDC-compliant channels.
U.S. Bank To Bring All-In-One Mobile Travel And Expense App To Frequent Travelers, Building On A Solution For Infrequent Ones
U.S. Bank and Chrome River will add travel booking and features for road warriors to their mobile app that unites virtual payment and expense reporting. Announced in May and still in testing, the Expense Wizard app initially targets infrequent travelers, non-employees like job candidates and contractors, and anyone else without individual corporate cards. Travel management company integration for a travel booking component is in the works. The version for frequent travelers is expected early next year.
Last month’s GBTA convention continued the corporate travel profession’s study of where policy compliance is weak and how to fix it. In particular, discussions focused on business travelers who stray from their firms’ preferred corporate booking channels.
Sabre expects to soon deliver to travel management company subscribers more efficient access to over a million hotel properties through its Content Services for Lodging program. Just like moving to application programming interfaces related to NDC, implementation takes a lot of work.
There are lots of tactics for bypassing the hated corporate hotel request for proposals. Mauro Ruggiero hopes the same is happening in airline sourcing. The director of global travel management at Finastra spoke here this month at the GBTA convention about his company’s move to ditch what he described as an inefficient process.