HRS is expanding its reach, adding services and picking up big-name clients. As it does, it steps on the toes of some travel management companies, especially the biggest players. They’re chasing the same money. For some travel program managers, the flow of supplier commissions has financial implications while the provision of HRS content has practical ones.
Mobile App Maker ETA Inc. Experiments With User Pricing In Bid To Be Cheapest Indirect Unmanaged Business Travel Channel
Flying mostly under the radar, the business travel app from ETA Inc. keeps adding nifty features. The latest include a Slack app and, soon, attribute-based air and hotel shopping and a “ride versus rent” car calculator. The company’s goal is to become the lowest-cost indirect channel for suppliers to the unmanaged business travel market.
London Conference Next Week Will Feature Business Travel Startups Including Salesforce-Based SAP Concur Challenger
A handful of business travel startups plan to make a splash at next week’s Business Travel Show in London. They include makers of travel and expense software built to work with Salesforce, a business travel booking app targeting small and medium enterprises and a new Russia-based online booking tool. The first of these is most intriguing.
GDPR Prompts BCD Travel To Sign On With SAP’s Customer Data Cloud, Replace Existing Traveler Profile System
BCD Travel clients by year-end will start benefiting from a new traveler information database built with SAP’s cloud-based customer data solution, the companies said Wednesday. Replacing BCD’s TripSource Profile Manager, the partnership will handle traveler identity, consent and profile management.
Airline Tariff Publishing Company and its Routehappy subsidiary are out to change how air travelers view and compare flight options. Developed with the Big Three U.S. airlines, the new idea relies on a star ratings system like the one used for hotels. ATPCO calls the initiative the Next Generation Storefront. It’s meant to modernize indirect channel shopping displays and better convey the specifics of airline products.
Georgia-based Travel Incorporated expects later this month to publish its voice-response assistant on Amazon’s Alexa Skills store. The product remained in the design stage for nearly two years as the travel management company learned how users interacted. Some other providers that built natural language technology reported tepid interest.
If you build it, they will come … if you also build something else that makes more sense to them. This is the lesson learned by one startup aiming to take advantage of disruption in airline distribution. Berlin-based AirGateway, originally making a business out of creating New Distribution Capability-compliant connectivity, is about to launch an agent interface.