David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.

Author Archives: David Jonas

After False Starts, Lyft And Uber Use TMC Partners For Deeper Corporate Travel Inroads

Lyft and Uber are feeling their way into the corporate market. Lyft had a rebate program. That’s done. Uber For Business had free and premium tiers. Now it’s all premium. Both fast-growing ride-hailing companies are aligning with corporate travel management companies but so far mostly for referrals. It’s clear these remain early days. Lyft has deals in place… Read More »

Amadeus Forms Dedicated NDC Unit

Amadeus put together a new unit focused on IATA’s New Distribution Capability. Called NDC-X, it’s led by Amadeus VP Gianni Pisanello. “We have been involved in NDC for quite some time,” Pisanello said. “We were the first to bring NDC into production in 2014, with United Airlines. We were waiting for a certain maturity in the market and… Read More »

With Resellers In Mind, Sabre Relocates GetThere, Other Corporate Products

Purchased for $757 million in 2000, the GetThere corporate booking tool is hardly mentioned in Sabre’s annual reports. The TripCase mobile app isn’t mentioned at all. As usual, neither came up during this morning’s earnings conference call. Along with Sabre’s virtual payments offering, these products have bounced around inside Sabre and had four leaders in less than three… Read More »

How The Amex GBT Acquisition Of HRG Could Change Supplier, Buyer Economics

Achieving economies of scale is a big part of the proposed American Express Global Business Travel acquisition of HRG. More influence on airline distribution evolution is a bonus. GBT also might gain pricing power on some client bids. Another big driver? Greater clout to generate more revenue from suppliers. While that’s always a motivator for TMCs to get bigger, is that all… Read More »

Serko Prepares Spring Launch For New Booking Tool In North America

Serko since October switched over 1,100 accounts in Australia and New Zealand to its new self-booking tool, Zeno, from pre-existing Serko Online. The next stop is North America, where beta tests are planned for next month. The company intends to roll out Zeno in the market in May or June. Zeno has many features found in typical corporate… Read More »

Going Against The Grain, Cardinal Health Moves Travel To Security From Procurement

To which department does travel management report? It’s usually procurement and/or finance, administration or shared services. Cardinal Health is an exception. About a year ago, it shifted travel management from procurement to security. “The world is changing,” said Cardinal Health global travel manager Jill Huffman. “Duty of care has become the No. 1 priority for many companies.” Along with… Read More »

Boosting Corporate Sales Force, Southwest Targets Booking Fees And Considers Prism

After making a “modest” investment in corporate sales during the past 10 years, Southwest Airlines expects to significantly increase its numbers. It’s also taking a fresh look at its toolkit and contemplating ways to make bookings more efficient. Southwest started 2017 with 18 field account managers. Senior director of business development Matt Smith, who leads corporate sales, said… Read More »

IPass Promises Wi-Fi Predictability, Security

For something as business-critical as Wi-Fi, you’d think organizations would have common ways of providing it to mobile workers and paying for it. Instead, policies laying out exactly what’s allowable and reimbursable are all over the map. To better control employee Internet access and associated costs, organizations might work directly with a telecom company like AT&T or Verizon. Wi-Fi… Read More »

Evolving Hotel Economics Present Opportunity For Commission Collection Specialists

Collecting hotel commissions always has been arduous. Helping agencies and corporations with it is the reason companies like Onyx CenterSource and CTS Systems exist. For their clients, hotel compensation strategies that reallocate monies from the traditional commission bucket to so-called marketing fees exacerbate the challenge. The apparent step-up in such activity has led to more bemoaning about opaque economics… Read More »

United Offers Low, Flexible Coach Fares But Makes Them Hard For Intermediaries To Reach

United Airlines on its website has been offering low, refundable fares to compete against rival carriers. If you know where to look, you can find them in global distribution systems, too. The only way to access “economy flexible” fares in a GDS is by using a special code in the “passenger type” field. That means typical low-fare searches… Read More »