Surprised to find last week that United Airlines made their negotiated rates available to travelers via its website and mobile app, some corporate travel buyers took a closer look at functionality the airline built to support their needs. While United has done more than some other carriers to legitimize supplier-direct channels for managed travel, “better than nothing” isn’t going to…
Retail giant Walmart began a pilot with Spotnana to make use of airline NDC distribution. “We have decided that we are going to roll out through Spotnana starting with some of our U.S. travelers,” said Theresa Gehler, global travel procurement director for the $611 billion retailer, during a Thursday Spotnana-sponsored webinar hosted by The BTN Group. “It will be in…
Oneworld partners American Airlines and Alaska Airlines no longer coordinate corporate sales for mutual accounts. They did not give a reason or say how many customers were impacted. “We are sunsetting our joint contract agreement with American Airlines, but it will take some time to work through the processes,” according to an Alaska Airlines media relations representative. “We’ll be working…
Major carriers face ongoing pilot shortages, air traffic control deficiencies, aircraft supply chain and engine troubles, and softer domestic demand. Where they are adding capacity, it’s in their strength markets, primarily with bigger planes and denser seat configurations. Southwest’s growth in major markets notwithstanding, the big carriers are staying out of each other’s way. American, Delta and United are “playing…
An American Airlines exec said the carrier’s new loyalty program rewarding both travelers and employers was squarely focused on small and medium-sized enterprises. But buyer anecdotes and the company’s own program materials tell a different story. Moreover, that the program is available only on website or mobile app bookings was seen as a slap in the face to intermediaries that…
Pharmaceutical company Alkermes is looking for hotels that offer a safe jogging path. At IBM, the security team questions potential preferred properties. Automation Anywhere wants some favors on the meetings side for space or flexible terms. It’s a challenging rate environment, but there’s more than one way for corporate buyers to find value in lodging relationships. “It’s not all about…
How do companies report on business travel emissions? The question has new relevance with the state of California poised to enact legislation governing greenhouse gas reporting, including for so-called Scope 3 carbon dioxide emissions. It’s expected to require more than 5,300 firms beginning in 2026 to count Scope 3 and disclose it annually from 2027. Scope 3 encompasses 15 areas,…
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