Posted in Methods Negotiating Suppliers

Buyers, Hotels Walk The Walk On RFP Angst

Complaining about the hotel request for proposals process is an annual rite. During the past few years, more buyers, hoteliers and intermediaries did something about…

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Posted in Careers Culture Methods

Service Providers See Growing Interest In Travel Manager Outsourcing

Travel manager outsourcing is getting more attention among some service providers. Representatives from travel management companies and independent consultants gave a few reasons for more…

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Posted in Distribution Methods Suppliers

Concur/GBTA Report Urges Travel Managers To Inspect How TMCs Configure Booking Tools

A poll conducted this spring by the Global Business Travel Association and sponsored by SAP Concur had some unsurprising results: most organizations used an online…

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Posted in Payment Suppliers

Grasp Advances Virtual Payment Integration With Online Booking Tools

Released last month, Grasp Technologies’ latest version of the GraspPay virtual payment system integrates with online booking tools via XML connections. Aside from SAP Concur’s…

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Posted in Methods Negotiating

GBTA Aviation Committee Looks Beyond RFPs

San Diego – In 2016, the Global Business Travel Association’s aviation committee produced a new airline RFP template. It introduced a standardized format for quantifying…

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Posted in Distribution Suppliers

British Airways, Iberia Raise Distribution Surcharge

British Airways and Iberia said that on Sept. 18 they would increase the surcharge applied to bookings that don’t go through “an NDC-based connection or…

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Posted in Negotiating Reporting Suppliers

AA Builds Reporting Portal As Big Three U.S. Carriers Share More Client Data, Push Soft Benefits

The three major U.S. network airlines are big on providing account-specific information. This can relate to spending, contract performance, ancillary services and operational metrics. Delta…

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