Risk

Risk for travelers, their employers and travel suppliers takes many forms. Coverage in this area explores the myriad threats and considerations, disciplines built around them (like travel risk management), providers that help mitigate and respond, and internal policies and processes.

Some examples
Duty of care
Hotel security
• Internal and external fraud
Cybersecurity, privacy and data protection
• How Covid vaccines impact travel
• Using
 pre-trip approvals
• Traveler wellness
• Traveler safety and security
Trafficking, sexual assault and discrimination 

Courts: Travel An ‘Essential’ Function In Certain Corporate Roles

A federal appeals court on March 28 upheld a district court ruling that Molson Coors was not in the wrong when it fired a sales executive who could no longer travel for work due to health issues.  According to court documents, the employee, Melchior George, was responsible for Molson Coors’ largest customer, Buffalo Wild Wings….

Op Ed: Julian Moro Of International SOS On Duty Of Care In Ukraine And Beyond

Every crisis offers lessons and the war in Ukraine is no exception. Overlapping emergencies especially put critical event managers to the test and expose program deficiencies. Julian Moro, an SVP and regional security director at International SOS, shares gaps observed during the past few years and ways to improve corporate duty of care. Just over…

Traveler Tracking Wasn’t Good Enough, And Might Get Worse

Traveler tracking and TMC reporting systems couldn’t handle the crush of cancellations as SARS-CoV-2 raced around the globe almost three years ago. Inaccurate reports on traveler locations had companies spinning wheels. Is the industry ready for another large-scale event? In some ways, yes. Mostly no. And evolving airline distribution strategies are complicating everything.  Things will…

Notebook: Less Money, More Problems In Corporate Travel Management (Audio)

The Company Dime on Monday hosted its first LinkedIn audio event, welcoming industry contacts to discuss whatever they’d like. Though much of it rehashed industry debates, some of the conversation was pointed and challenging. In a LinkedIn audio event, hosts can welcome participants to a virtual stage, bringing up the attendee’s avatar and opening their…

In Uncertain Times, The Best Strategy Is Adaptability

Corporate travel professionals know a thing or two about attempting to produce forecasts amid uncertainty. According to Michael Mankins, a leader in Bain & Company’s organization and strategy practices, companies are better off nurturing adaptability, flexibility and dynamic planning than trying to get more out of the crystal ball. Senior executives often lament, “If we…

Op Ed: Claire Langford On How Expanded Risk Offers Opportunities To Improve Duty Of Care

One of the pandemic’s silver linings has been greater awareness of and attention to corporate duty of care. According to Claire Langford, a veteran travel buyer and former TMC program manager now with CoreTrust Purchasing Group, organizations taking a broader view of employee wellbeing can not only mitigate risk, but also improve recruiting and retention….

Headlines Raise Red Flags For International Travel Risk Management

What do the forthcoming World Cup in Qatar, a WNBA superstar and a murdered journalist’s lawyer have in common? As cautionary tales involving international travel and local laws stricter than most Westerners experience, they should be on the radar of those involved in travel risk management. The lawyer is Asim Ghafoor, a U.S. citizen detained…

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