Jay Campbell last week spoke for about nine minutes with consultant Paul Moxness, one of the world’s leading experts on risk management in lodging. Formerly…

A research paper released last week called for corporations to put more focus on measuring trip friction, success rates, and recruitment, retention and attrition. While survey…

San Diego – A Global Business Travel Association GLP team wants to build a directory of hotel properties that clear a safety and security screening…

Today’s advisor is industry veteran Scott Gillespie, managing director of tClara. Scott’s guidepost tackles what travel program managers should try to predict — and what…

Most organizations don’t inspect every hotel property they tell travelers to use. They can do some of that with the help of travel management companies…

The most common and largely practical way to locate travelers in a crisis is to look at who intended to travel to the area and…