A couple of the more prominent entities serving the travel risk management market keep making acquisitions. In their attempt to be all things to everyone, GardaWorld and Everbridge are growing too much and too fast, complicating matters for customers, according to some experts. Internova Travel Group chief risk and security officer John Rose isn’t one…
After its explosive growth altered the lodging market, Airbnb formally launched a business program in 2014. According to the LinkedIn profile of David Holyoke, whom Airbnb hired in 2016 from the travel management company space to run the division, at one point it had a team of 150. But after Covid came, Holyoke moved to…
As part of its mission to support client employees’ safety, security and well-being, risk management firm International SOS processes 20 million passenger name records a week. Between 1.5 percent and 2 percent have errors, according to the firm’s global travel industry relations VP, Wendy Stachowiak. That’s a lot. But with some new mutual clients using…
Geopolitical tensions, cybersecurity threats and the impact of climate change topped 2024 watchlists and predictions published during the past two months by several travel risk management providers. Even as armed conflict grows in multiple locations around the globe for the first time in decades, there’s also consensus that travel program managers should beware of domestic…
Duty of care is top of mind and ISO guidance on travel risk management is becoming more familiar to those involved in corporate travel. Still, many organizations don’t know which suppliers and third parties can meet TRM program needs. Aiming to plug that knowledge gap, the GBTA Risk Committee surveyed providers, reviewed supporting evidence and…
One of the pandemic’s silver linings has been greater awareness of and attention to corporate duty of care. According to Claire Langford, a veteran travel buyer and former TMC program manager now with CoreTrust Purchasing Group, organizations taking a broader view of employee wellbeing can not only mitigate risk, but also improve recruiting and retention….
As businesses send their people back on the road in growing numbers, there’s a lot for travel managers and travelers to remember about risk prevention, mitigation and response. At the same time, with employees working from home or just about any place they want, there are many more environments for organizations to keep tabs on….
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