On This Company’s Dime

This is a special message for our valued readers. Short version: We have a new paywall system. Please reset your password and, if you’re an individual subscriber, when your subscription expires, plug in your card details. You should be good to go after that but if not, reach us here: team@thecompanydime.com. For your information, we have updated our subscription… Read More »

Big Three TMCs On Evolution Of The Model, Airline Distribution, Airbnb, Concur, Synxis Breach

You generally will not see interviews published here, but an opportunity that came up last week made an exception worthwhile. What follows are excerpts of separate interviews with top executives at the three largest travel management companies. We spoke by phone with American Express Global Business Travel president Philippe Chérèque last Monday, Carlson Wagonlit Travel president and CEO… Read More »

Updates: Self-Service At United; Corporate Travel In Academia; Seat Swap Flop; Advito-Cisco

Sometimes the things we write about peter out. Sometimes more developments happen, but they don’t warrant an entirely new article. In other cases, something unexpected or counterintuitive is noteworthy in its continuance. Hence, the Updates post. Click to jump to United’s self-service portal enhancements, the next step for an emerging college-level corporate travel education program, Advito’s expanding collaboration… Read More »

Teleconference 11: Introducing Blockchain

THIS EVENT HAS CONCLUDED A LINK TO THE RECORDING WILL BE POSTED SHORTLY Introducing Blockchain Oct. 12, 2017 What the heck is blockchain? Tune in as we chat with travel tech consultant William Niejadlik, Blockchain Academy founder Bryant Nielson and Hospitality Technology Next Generation senior director of strategy and workgroups Armand Rabinowitz. It has infrastructure and acceptance challenges. There’s… Read More »

Teleconference 12: Corporate Airline Relationships

Corporate Airline Relationships Sept. 14, 2017 at 12 p.m. EDT Download it here. Gift it here. Grab the slides here. There’s rarely a dull moment in the world of airlines. It’s a supplier segment that underwent radical changes in the past decade, from mergers and joint ventures to new business models and all sorts of new approaches on pricing, product and… Read More »

Teleconference 10: One-On-One With BCD Travel President And CEO John Snyder

One-On-One With John Snyder July 13, 2017 Download it here. Gift it here. Grab the slides here. John Snyder spoke with us extensively about challenges in airline distribution. He also touched on BCD Travel’s efforts to grow access to hotel content, its relationship with Concur, how the TMC role will evolve, outsourcing, the TMC P&L, the Sabre SynXis data breach and more. Snyder even… Read More »

Teleconference 9: Payment

Payment May 11, 2017, at 12 pm EDT Download the recording here. Gift the recording here. Get the slides here. Payments underpin travel management. Ease-of-use for travelers and data for employers are vital. To delve into this topic, we talked one-on-one with Citi managing director Gonca Latif-Schmitt, head of the bank’s commercial card business in North America. Topics included the… Read More »

Teleconference 8: NDC In Corporate Travel

NDC In Corporate Travel April 13, 2017 Download the recording here. Gift the recording here. Get the slides here. Many in the business travel community know the general idea behind the International Air Transport Association’s New Distribution Capability. It’s not only for direct channels. It could improve access to airline services. What else does NDC mean for corporate travel providers and programs? When is it coming? Tackling these and… Read More »

ASTA, The Company Dime Partner To Study Transition From Unmanaged Business Travel

Last week the American Society of Travel Agents and The Company Dime announced a research partnership to learn more about the barriers and opportunities related to converting “unmanaged” business travel to managed travel. Why do businesses large and small implement travel management practices? What role do travel agencies play in that, and what other services are crucial to… Read More »

Before We Break, An Appeal

Dear Readers, The Company Dime turned two last month, which could mean we’ve entered a new phase of maturity. More likely, we’re ready to break more stuff — hopefully news! That requires hard work. We’re happy to bust our tails for you, but we also need your support. It has come to our attention that the practice of sharing user names… Read More »