Before the pandemic, American Airlines crowed about adding to its sales force and growing market share in corporate travel. Conditions have changed. Both corporate travel and airline capacity growth are depressed. Improving profitability and paying down debt are top priorities. After cutting back last year on customer benefits including perks and discounts, now AA is saying goodbye to its…
[UPDATE, Jan. 26, 2023: This article did not properly describe ARC’s Direct Connect initiative; its definition is updated below.] We start with some good news. ARC president and CEO Lauri Reishus told attendees to The Beat Live in December that the pandemic caused fewer travel agency closings than ARC had anticipated. Back in 2020, Reishus…
Thanks to the 100 of you who answered our recent reader survey. It’s still available in case you didn’t respond, and it’s now anonymous, whether you are responding for the first time or want to submit again to tell us your less varnished opinion! For now, it’s our birthday (lucky seven) and that’s when we…
The business travel world turned upside down in 2020. Careers came to abrupt pauses, leaving professionals wondering when and how they’d again be employed. The Company Dime offered free one-year subscriptions to travel professionals who lost their positions due to the coronavirus and about 570 of you took us up on the offer. To help…
The Company Dime is excited to announce the first editorial staff addition in its six-year existence. Michael Antrobus, formerly a public relations official with BCD Travel, joined in January as a reporter. We published his first article on Feb. 8 here. The Baton Rouge native holds a master’s degree in journalism from Louisiana State University….
Alexandria, VA, October 6, 2020 – The American Society of Travel Advisors (ASTA) is announcing that it will host a virtual gathering for its Premium members – the ASTA Premium Business Summit, a live, engaging virtual event running from November 9-11, 2020. This annual event is complimentary for all ASTA Premium members and, given the new virtual format, the programming…
[UPDATE, 2021: We once again put the Teleconference on hiatus, but you can review past episodes here.] Collaborating internally and externally, interpreting market signals and embracing change are critical aspects of business resiliency, according to Harvard Business Review. Business information is about all that, too. At The Company Dime, our mission to provide insight and…
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