mobile

Marriott Sees Progress, Seeks ‘Time And Patience’ To Get Back To Expected Service Levels

Corporate travel buyers and travelers have lost some confidence in the services and quality to expect at hotels, but Marriott International doesn’t see that making its way into contractual relationships with corporate accounts.  “It’s only come up a couple times, and we have actually tried our best not to engage in those conversations,” said Julius…

As Hopper Spawns Flexibility And Price Protections, Corporate Booking Tech Is On The Way

Apparently Hopper is building a corporate online booking tool. Marketing materials suggest B2B clients can “offer an end-to-end OBT that leverages Hopper’s technology, supply and design.” Scores of job openings describe a new corporate travel team that would “make Hopper’s consumer booking experience available to corporate travelers with corporate controls” through an “elegant, user-centric” solution….

Emburse Adapts Roadmap App For Smaller Clients

Spend management company Emburse released a mobile app for managing “every aspect” of a business trip. The Emburse Go digital companion for iOS and Android devices is a scalable, down-market, less customized version of the Roadmap app that Emburse acquired in 2021. It’s available for a spending-based fee to Emburse’s 16,000 small and medium-sized expense…

Deem Builds Unique Uber For Business Integration Into Corporate Travel Site And Apps

If all goes according to plan, Deem’s corporate booking tool and mobile apps this summer will be the first of their kind to allow Uber for Business users to book scheduled and on-demand rides. According to Deem head of mobility Nikolaj Koester, about nine in 10 trips through ridehailing companies are on-demand. “You’ve never been…

Is An All-Encompassing Mobility App Making A Comeback?

Ground transportation doesn’t get as much attention in managed travel programs as some other categories, but new tech that aggregates options for the various modes, as described in this article by John Surico, could have implications for productivity, distribution, duty of care and sustainability. Imagine an app on your smartphone in which every form of transportation…

Startup Onriva Draws Corporate Travel Honchos For Personalized Marketplace

Corporate travel and travel tech luminaries, including a former ARC CEO and former GBTA executive director, are helping a veteran of the air consolidator business break into corporate travel. Onriva, originally incorporated six years ago as Onvoya, applies machine learning and artificial intelligence in a marketplace that promises to deliver personalized travel options via mobile…

Reporter’s Notebook: Announcements Timed With GBTA Convention Address Recovery, Risk, Service

The Global Business Travel Association on Wednesday welcomed back its Media Day event at the start of the annual convention. More series of presentations than press conference, the event requires presenters — companies that sponsor or exhibit at the convention and pay extra to be involved — to agree to withhold their announcements until the…

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