Posted in Methods Policy Risk

On Plugging Leakage, Nothing New Except The Urgency

There is now plenty of justification for senior managers to authorize, and business travelers to follow, tighter booking-channel policies. For companies unable to mandate that…

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Posted in Culture Reporting Risk

How To Break The Bond Between Corporate Travel Management And International Criminal Activity

It was a record year for U.S. federal prosecution of corruption and fraud. The Justice Department Criminal Division in 2019 charged more individuals, and secured…

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Posted in Negotiating Policy Reporting

Op Ed: Louise Miller On Tackling Your Toughest Categories Of Un(der)managed Spend

Actively managing the largest proportion of spending possible is a primary goal for buyers across various categories. The corporate travel category presents a unique set…

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Posted in Culture Methods Policy

Managers Use Many Methods For Business Traveler Engagement

Chicago — When $630 million accounting and consulting firm Baker Tilly about six years ago attempted a “soft” travel program rollout, it didn’t really work….

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Posted in Methods Policy Reporting

Survey, GBTA Discussions On Policy Compliance Point To Growth For Capture Tools

Chicago – The August Global Business Travel Association convention continued the corporate travel profession’s study of where policy compliance is weak and how to fix…

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Posted in Culture Policy

The Grey Areas Of Noncompliance

Policy compliance remains one of the biggest challenges for corporate travel buyers. There are lots of old and new reasons, from the practical to the…

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Posted in Methods Sustainability

T-Mobile’s Travelers Are Reforesting Haiti

Gamification found footing in T-Mobile’s corporate travel program. Yes, travelers get badges and points for complying with corporate policies, but that’s hardly the point. And yes, the…

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