compliance

Integration between Mastercard and SAP Concur echoes a growing interest in payment-first controls.
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Providers Seek New Ways To Use Payment For Spend And Travel Policy Controls

With the potential to reshape corporate travel policies, a Mastercard-SAP Concur integration gaining traction among customers reflects an interest in the sorts of payment-first controls typical of virtual card programs and championed by fintech startups. “Purchases made on Mastercard corporate cards are captured and automatically populated in Concur Expense,” SAP announced in March. “Users are…

Notebook on GBTA's Payment Solutions committee webinar on the updated RFP template
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Notebook: Key Steps For Card RFP Success

When embarking on corporate travel card request for proposals processes, buyers should leave plenty of time for preparation and hiccups. That was a cornerstone among the recommendations shared on a Nov. 1 webinar by members of GBTA’s payment committee as they walked through their updated RFP template. They advised buyers to conduct early self-reflection to…

lowest logical fare policies
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The Evolution Of Lowest Logical Fare Policies

The concept of “lowest logical fare” has always been open to interpretation. Traditionally, it’s the cheapest, in-policy fare returned when the traveler or travel agent searches in a booking system. But various market dynamics are making it harder to pin down, prompting industry professionals to reconsider it. New challenges in point-of-sale shopping comparisons due to…

Banner ads support engagement programs allowing corporate travel managers to influence traveler behavior

Notebook: ExxonMobil Saves Half A Mil With Engagement Campaign

Atlanta – ExxonMobil’s internal “Do The Math” campaign aims to optimize four aspects of traveler booking behavior: online booking adoption, lowest logical fare use, advance ticket purchasing and preferred hotel utilization. The company’s communications strategy, featuring extensive use of banner ads, was one of three engagement case studies presented here during a panel discussion at…

BCD Travel EVP Teri Miller
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Research: Business Traveler Compliance To Policy Is Strong

Four in five business travelers “never” or “rarely” choose out-of-policy options, according to an April BCD Travel poll of 1,201 business travelers worldwide. Seventeen percent indicated they sometimes chose out-of-policy options, 3 percent said they “often” did and 1 percent picked “always.” An unrelated May-June survey by Deloitte of 1,070 U.S. corporate travelers whose companies…

Corporate travel's key performance indicators adapt for sustainability, traveler well-being

Corporate Travel’s Key Performance Indicators Adapt To Updated Priorities

Cost control remains corporate travel management’s cornerstone, but shifts in the relationships between employers and their people (and the planet) brought updated metrics to the fore. Newer key performance indicators on satisfaction and sustainability increasingly accompany negotiated savings in the assessment toolkit. Measuring program compliance continues to underpin multiple priorities. According to buyers and consultants,…

Dispatch 6
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Dispatch 6

At the end of September, Travelport reduced its workforce. Sources said the cut was about 10 percent of employees. A media relations official declined to address that figure. “Our goal is to be the industry’s most effective and efficient company, delivering the best technology that enables our customers to be the most modern retailers,” the…

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