Scott Gillespie often breaks new ground — and a bit of glass — in the corporate travel industry. He is a leading authority on travel procurement, travel friction and the total cost of travel. As managing director of tClara, Scott is developing the next generation of benchmarking for airfares and traveler friction. He is the author of a U.S. patent and has been named one of Business Travel News’ Top 25 Executives and a thought leader by Buying Business Travel. Scott writes the popular blog Gillespie’s Guide to Travel+Procurement, and speaks at travel industry conferences around the world. Scott holds an MBA from the University of Chicago. He and his family reside near Cleveland. Connect with Scott on LinkedIn.