Posted in Distribution Methods Productivity

Consulting Firm Puts Incumbent Concur Travel To The User Experience Test

When you’re looking for a new booking tool experience, it’s nice to work at a company with its own user experience experts. Not thrilled with…

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Posted in Distribution Methods Suppliers

Concur/GBTA Report Urges Travel Managers To Inspect How TMCs Configure Booking Tools

A poll conducted this spring by the Global Business Travel Association and sponsored by SAP Concur had some unsurprising results: most organizations used an online…

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Posted in Suppliers

Travel And Transport Downgrades KDS Partnership

In recent years, KDS talked a lot about the importance of partnerships with travel management companies. Then American Express Global Business Travel announced it would…

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Posted in Distribution Methods

GBTA Study: Business Travelers Less Satisfied With Online Booking Tools Than Supplier Sites

New research by the Global Business Travel Association, sponsored by Concur, affirms that business travelers think online booking tools are merely satisfactory. Nevertheless, few surveyed travel managers said…

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Posted in Distribution Suppliers

Build Your Own Online Booking Tool

It’s not too often that a new corporate booking tool comes out. A global tool that entered the U.S. market a year ago from Pass Consulting…

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Posted in Distribution

Corporate Booking Tool NexTravel Takes Off With Work To Do

With some in the corporate market craving options, tech blogs last month announced the arrival of corporate booking tool NexTravel. While oversights and hyperbole are…

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Posted in Productivity Service Suppliers

Performance Issues Still Frustrating Concur Users

Concur claimed it resolved last week’s intermittent online booking outages about 88 hours after they began popping up. But some users this week reported ongoing issues and many expressed deep…

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