Posted in Distribution Policy Productivity

The Pandemic Slowed Growth In Online Booking Adoption

The share of business travel bookings made online by travelers relative to phone or email with an agent fell for many entities in 2020. It…

Continue Reading...
Posted in Distribution Suppliers

Some Things Happened In Airline Distribution This Year, Part One

With reaction, assessment and recovery on their minds, corporate travel professionals understandably did not focus closely on airline distribution developments this year. Inasmuch as they…

Continue Reading...
Posted in Negotiating

Walmart Seeks Patent On Corporate Travel Contract Optimization

When you’re a big corporation, you can get nice volume discounts. When you’re the biggest, you get to reinvent how they’re used. Walmart seems to…

Continue Reading...
Posted in Distribution Policy Risk Suppliers

Reporter’s Notebook: Indebted Airlines, Return To Travel Plans, Value Of TMCs And OBTs, Invisible Spend, Hotel Distribution, Digital Nomads

A “face-to-face” community continues to make do with virtual events for sharing insight. Among the freshest commentary, SAP Concur’s Travel Industry Summit on Thursday delivered…

Continue Reading...
Posted in Policy Productivity Risk

Cornerstone Enhances Travel Policy Management Tool To Deliver Covid Trip Info

“Know before you go” websites are one way for business travelers to get informed and avoid the cost of calling a travel advisor. It was…

Continue Reading...
Posted in Suppliers

How Did North America Lift CTM’s Performance?

For the first six months of this year, North America accounted for more of Australia-based Corporate Travel Management’s revenue than any other region. That was…

Continue Reading...
Posted in Distribution Suppliers

Flight Centre Buys WhereTo, A Booking Tool Used By Walmart

Flight Centre Travel Group acquired WhereTo, a travel booking software provider used by businesses including Walmart. The parties didn’t disclose terms of the deal, which…

Continue Reading...