Posted in Reporting Service Suppliers

Op Ed: Will Tate And Kathy Kent On ‘True’ Global

GoldSpring Consulting’s Kathy Kent and Will Tate sketch out the foundations for going global with corporate travel management companies. Global is a frequently used term…

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Posted in Payment Reporting Suppliers

Leading The Recovery And Inundated With Spend Management Options, U.S. SMEs Get One From Amex GBT

The largest player is after the market’s smallest accounts, which by many accounts are leading the business travel recovery. Continuing a customer segmentation strategy, American…

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Posted in Distribution Negotiating Service

Siemens: Amadeus Deal Underpins Global Content Acquisition And Traveler Experience

In its move to two travel management companies and one global distribution system, $67 billion multinational manufacturing conglomerate Siemens focused on the traveler experience.  Some…

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Posted in Service Suppliers

Op Ed: Louise Miller On Travel Service Challenges Amid A Choppy Return

Deteriorated or insufficient travel services will be a reality for some as volumes recover. Demanding corporate travelers and their managers, generally satisfied with their service…

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Posted in Distribution Policy Suppliers

Richer Info, Tighter Integration, Acquisitions Propel Corporate Online Booking Technology

Delivering Covid-related info in the booking path is a challenge that may perpetuate outsized reliance on human support, but tech is the long-term answer. Booking…

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Posted in Distribution Policy Productivity

The Pandemic Slowed Growth In Online Booking Adoption

The share of business travel bookings made online by travelers relative to phone or email with an agent fell for many entities in 2020. It…

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Posted in Distribution Suppliers

Some Things Happened In Airline Distribution This Year, Part One

With reaction, assessment and recovery on their minds, corporate travel professionals understandably did not focus closely on airline distribution developments this year. Inasmuch as they…

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