Distribution

Scroll down to review The Company Dime‘s coverage of travel distribution.

The travel industry thrives on a complex network of channels connecting travelers with desired experiences. The Company Dime‘s travel distribution category delves into this intricate system, offering subscribers invaluable knowledge and insights. Our in-depth articles explore the various channels that constitute corporate travel distribution, both traditional and emerging.

Getting all the relevant, bookable inventory in front of business travelers is a never-ending challenge. Airlines, hotels and other suppliers constantly tinker with their products and pricing, and often favor direct distribution over third-party channels. That creates complexity in business travel technology.

Readers can expect thorough coverage of the relationships and dynamics between airlines, hotels, travel management companies, global distribution systems and other suppliers and intermediaries. We closely examine developments associated with the New Distribution Capability (NDC), direct booking initiatives and the rise of new entrants looking to disrupt legacy models.

Subscribers benefit from our scrutiny of the often-opaque world of distribution costs and revenue streams, including incentive payments, agency commissions and booking fees. We shed light on these essential commercial arrangements.

We also track the technological forces reshaping distribution, from the positioning of online booking tools to the potential of emerging solutions like artificial intelligence, blockchain and virtual payment. Readers stay informed on innovations that could unlock efficiencies and improve the traveler experience.

Our coverage clarifies major industry debates, such as the relative merits of GDS and NDC content, and our Op Eds deliver provocative thought leadership from all corners of the industry. Contributor insights on timely issues — like rethinking travel management company commercial models — make for essential reading.

With a critical eye and a healthy dose of skepticism, The Company Dime delivers must-have intelligence for anyone seeking to understand the present and future of travel distribution.

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You get what you pay for, and most travel industry business news is free. We sell insight. Our mission is quality journalism for those interested in business travel services, expense management practices and travel industry change. Our features, exclusives and analysis equip business travel professionals with vital info for top performance.

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American Express Global Business Travel Wants To ‘Own’ An Online Booking Tool
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American Express Global Business Travel Wants To ‘Own’ An Online Booking Tool

They have hinted about it before, and American Express Global Business Travel officials this week reinforced the company’s desire to own an online booking tool. The big question is, in what sense? “We will have our own solution,” said chief sales officer Christine Ourmières-Widener during an interview Tuesday. She said the company fully expects to continue supporting a variety of tools, but “having…

GetGoing Gains In Mission To Improve Agent Hotel Shopping

GetGoing Gains In Mission To Improve Agent Hotel Shopping

[UPDATE, Jan. 28, 2016: BCD Travel announced it acquired GetGoing, including its San Francisco and Kiev-based product and engineering teams. Co-founder Alek Vernitsky joined BCD as SVP, product strategy, reporting to EVP of supplier relations and global strategic sourcing Rose Stratford.] About four in ten surveyed Canadian and U.S. business travelers at companies with travel policies said…

The Struggle To Improve Hotel Shopping In Online Booking Tools

The Struggle To Improve Hotel Shopping In Online Booking Tools

Industry opinion on what it’s like to shop for hotels in corporate booking tools falls somewhere between cumbersome and atrocious. Inexperienced travelers or those with few preferences might call it good enough. Travel managers don’t. They want improvements, and some have given up on providers delivering them. Not so fast, say developers including Amadeus, Deem, Egencia…

Amadeus, Air Canada Reconcile

Amadeus, Air Canada Reconcile

[UPDATE, Nov. 2, 2017: We published new information related to this article here.] [UPDATE, March 8, 2017: Amadeus-connected travel agencies in Canada and the United States now can “seamlessly access and book” Air Canada’s Preferred and Advance paid seats, according to the global distribution system operator. Agents within their standard workflow can use seat maps…

Travel And Transport Invests In Control
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Travel And Transport Invests In Control

Travel and Transport isn’t in the “mega” TMC category, but it’s big enough now for global aspirations beyond the Radius Travel network it has helped steer for more than 20 years. Investing in overseas markets is one way the Omaha, Neb.-based company is trying to control its future. So is building more proprietary systems, including an agent desktop and a business intelligence platform. After years of exploring…

Keep An Eye On APIs, Travel Buyers Advised
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Keep An Eye On APIs, Travel Buyers Advised

CIO Magazine announced Aug. 1 that Marriott International earned a “CIO100” award for its application programming interface platform, created in 2014. Marriott senior director for B2B e-commerce Geoff Heuchling earlier that week gave corporate travel professionals an idea of why APIs matter to them. He made them sound pretty huge. Enabling new ways to integrate internal applications, distribute data externally, service customers…

Booking Lufthansa Partner Codeshare Flights Has Consequences
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Booking Lufthansa Partner Codeshare Flights Has Consequences

As Lufthansa’s 16 euro fee for booking through global distribution channels apparently takes effect, some will seek a “loophole” by using partner codes. However, doing so can cause problems that call into question what the airline industry calls metal neutrality. Code shares within an airline joint venture provide many more travel options than a single carrier can with its own…

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