Posted in Suppliers

Sources: Frosch Buys CorpTrav In A Sign Of The Times

No surprise here: Travel management companies are consolidating. The No. 14 company on Travel Weekly’s 2020 list of top leisure and corporate agencies, Houston-based Frosch…

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Posted in Productivity Reporting Risk Suppliers

American Express Global Business Travel Builds A Public ‘Know Before You Go’ Site

One of the biggest challenges for travel program managers right now is helping business travelers understand what to expect on the road. The information is…

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Posted in Distribution Policy Suppliers

The Future Of Travel Management Companies: Part Two, The Value Of Compliance

As the corporate travel profession faces its greatest crisis, there has been much talk about the value of travel management companies. Their role was evident…

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Posted in Distribution Productivity Suppliers

The Future Of Travel Management Companies: Part One, Staffing

“Green shoots” are nice but transaction counts for most travel management companies as of last week remained between 3 percent and 15 percent of last…

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Posted in Service Suppliers Sustainability

Op Ed: Louise Miller On TMC Innovation Coming Back Into View

Louise Miller, managing partner in the Americas for Areka Consulting, sees opportunity for suppliers and buyers to reorient their thinking and emerge from the pandemic…

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Posted in Distribution Methods Suppliers

Buyers Welcome Delta’s New No-Hassle Name Changes On Corporate Tickets

Delta Air Lines informed corporate accounts last week that it would allow no-fee name changes on unused tickets and ease the process of applying credits…

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Posted in Careers Suppliers

CWT Avoids Permanent Job Cuts, Covers Insurance Premiums For Those On Leave

Travel’s standstill required CWT to make unprecedented changes to its service operation, to temporarily furlough employees and to cut salaries across the board including, “most…

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