Travelport this month announced enhancements including a self-service portal allowing travelers to manage their bookings. The portal was one reason longtime Travelport subscribers Christopherson Business Travel and Fox World Travel upgraded to the new Travelport+ platform. The pair also cited multisource content aggregation, new merchandizing capabilities and more automation for things like ticket exchanges. Travelport…
Sabre on Wednesday said former CWT president and CEO Kurt Ekert, who previously spent 14 years as a leader with Travelport and related organizations, would become its president as of Jan. 3. Sean Menke retains the CEO role. The move builds “a leadership team for the future of Sabre,” according to a press statement. A…
Air Canada 18 years ago debuted fare families, a response to low-cost competition that set off a revolution in airline pricing. The company’s decision shortly thereafter to make some fares exclusive to its direct channels augured similar moves more than a decade later by big carriers in Europe and elsewhere. Is Montréal changing the game…
Airline distribution expert Cory Garner last week contemplated whether or not “product-based” airline displays were compatible with the indirect distribution channel favored by corporate travel programs. It’s very difficult, he said, and getting it done requires “a lot of alignment and consultation amongst the various stakeholders.” Those are not hallmarks of the historical relationships between…
As a percentage of airline passengers boarded globally, those who booked via global distribution systems in the years leading up to the pandemic roughly equaled those who booked directly with carriers. That changed when corporate travel all but evaporated. Leisure travelers booking on airline websites took a greater share, and the balance isn’t back. Whether…
Sabre on Friday rejected American Airlines’ claims that the GDS operator’s new airline shopping display biases against the carrier and breaches their contract. In their court filings in Tarrant County, Texas, the parties offered contradictory commentary and argued about the nuances of their agreement. The bigger picture, though, is one of airlines and distributors at…
Ryanair has withheld services from corporate travelers who used third-party aggregation systems such as Travelfusion to book tickets, according to sources. These passengers found themselves entangled by Ryanair’s long-running fight against “screen scrapers,” online services that scan airline websites for fares and inventory that they or partners can resell. Handling bookings coming in via Travelfusion…
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