American Airlines on Monday told travel agencies that more than 40 percent of its existing content, as well as newly developed offers, would be accessible only through "modern" channels come April. It's another component of AA's new overarching revenue strategy that revamps some corporate travel traditions.
Some buyers praised AA for taking the leap. It was apparent that the New Distribution Capability vision — and any account and traveler benefits that come with it — would not be fulfilled in the United States without . . .