AppZen: AI For The Back End

You probably won't find "auditing expense reports" on a list of tasks humans are sorry to see go to bots. Sensing an opportunity in this back end, five-year-old AppZen in early 2016 shifted from the crowded expense software market to auditing. It's no longer selling a mobile expense app that some big corporate clients like.

Expense systems including those from Certify, Chrome River, Concur and Databasics can match receipts and flag suspicious expense items using customizable rules. Chrome River calls it "intelligent sampling." The goal is to make the haystack smaller and optimize the audit process . . .

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Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.