Author: Tony D'Astolfo

Tony D'Astolfo is a 40-year travel industry veteran and an accomplished executive with deep expertise in travel and technology. In 2018 he joined Australasia-based online travel and expense company Serko to lead its Zeno platform in North America. Tony was previously chief commercial officer at Deem, where he was responsible for developing and driving the commercial strategies for all sales, marketing and customer-related activities. Prior to joining Deem, he was managing director of research and consulting firm Phocuswright. Tony's career started with United Airlines, where he spent more than 19 years in leadership roles. He also worked for GetThere and GroundLink. Tony is a long-time member of GBTA and ACTE, and a former member of the Board of Directors of ACTE and Board of Directors of WINiT (Women In Travel). Connect with Tony on LinkedIn.

Op Ed: Tony D’Astolfo On NDC And Dominus Vobiscum 

Following his intimate involvement in an award-winning NDC corporate travel program, Tony D’Astolfo of Serko, in his unique way, spotlights one of the unsolved issues: the economics. Many have debated whether airline distribution evolution is mainly about the technology or the money. Both matter. They say you should never talk politics or religion. These days…

Op Ed: Tony D’Astolfo On Getting Business Travelers Resigned To The Great Resignation

Serko’s Tony D’Astolfo is always ready to serve his two cents with a smile. There’s been a lot of talk about the Great Resignation. And while we could debate why it’s happening, something not up for debate is how hard the travel industry has been hit by it. Hospitality executives lament the difficulty of replacing…

Op Ed: Tony D’Astolfo On Whether We Have Gotten Too Comfortable Staying At Home

Seasoned frequent traveler Tony D’Astolfo of Serko recognizes the value of face-to-face interaction, and is eager for more of it, but also that travel is harder nowadays. He asks a difficult question: What if businesspeople don’t want to get back on the road? Maybe I’ve gotten a bit too comfortable staying at home, wearing sweatpants…

Op Ed: Tony D’Astolfo On Why It Should Be Us Leading The Return To Business Travel

In his own way, Serko’s Tony D’Astolfo issues a call to action to get the industry out of the gutter. The last time I stepped foot in a bowling alley was on March 12. It was pre-lockdown, pre-travel restrictions. My bowling league will start again in a couple of weeks, and I’ll be back in…

Op Ed: Tony D’Astolfo On Witnessing, And Possibly Enabling, The Demise Of The Managed Travel Program

Serko’s Tony D’Astolfo channels his inner Col. Jessep to ask if the travel management profession can handle the truth about self-inflicted wounds. I was watching “A Few Good Men” the other night and just after Jack Nicholson’s memorable courtroom scene, a thought popped into my head: This reminds me of today’s managed travel program. I…

Op Ed: Tony D’Astolfo On The Compromises Of Corporate Online Booking Tools

Corporate travel veteran and Serko senior vice president of North America Tony D’Astolfo takes us through how corporate booking tools got to where they are — under-appreciated and criticized. He challenges readers to think about where they should go from here and highlights hard questions travel managers need to ask. “How did things ever get…

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