Going Against The Grain, Cardinal Health Moves Travel To Security From Procurement

To which department does travel management report? It's usually procurement and/or finance, administration or shared services. Cardinal Health is an exception. About a year ago, it shifted travel management from procurement to security.

"The world is changing," said Cardinal Health global travel manager Jill Huffman. "Duty of care has become the No. 1 priority for many companies." Along with safety, traveler satisfaction was top of mind for Huffman. She wanted a more holistic program focused on strategy and not narrowly on cost, and figured the realignment would help accomplish that.

"The people I work with — the travelers and . . .

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Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.

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Alan Tyson
Advisor

If I was interviewing with a company and learned that Travel Management reported to Security, my first reaction would be, “What are these people not telling me?” I don’t know anything about Cardinal Health’s travel risk profile, but by and large, there is no objective justification for Security assuming primary control of Travel Management. By way of analogy, it goes without saying that a company should not engage in criminal activity. Does that mean that all company activity should roll-up under Legal to prevent this? Putting concern for your employees’ safety first is compatible with any number of organizational structures… Read more »