[UPDATE, Feb. 27: Concur indicated the service was back to normal operation.]

Concur is working to identify the cause of errors and slow processing in its Concur Travel web application.

"Over the weekend, the engineering and operations teams identified key areas where transaction performance was negatively impacted and implemented configuration changes that significantly improved transaction processing times," according to a Monday message to partners from Concur vice president of TMC services Cindy Allen. "While those changes have produced some benefit, users may still receive errors or experience slow processing when performing administrative functions or attempting to search or book travel . . .

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Jay Campbell

Before starting The Company Dime with David Jonas in 2014, journalist Jay Campbell a decade earlier created travel business newsletter The Beat. In 2006, Jay co-founded Travel Procurement magazine and in 2010 helped integrate them with Business Travel News. He served as BTN's editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University. He would be happy to connect on LinkedIn. He's here at CorporateTravel.social on Mastodon.