What if airline incentives paid to travel management companies don't rebound? Former American Airlines head of global sales and distribution strategy Cory Garner thinks carriers should invest some of these dollars in interactions with corporate travelers and personalized fares. Garner argued in a Tuesday post that unstable airline capacity and feeble business traffic leave a lot of the corporate travel status quo at risk. That includes discounted corporate fares and travel management company commissions.
"Any airline which is looking to emerge post-Covid . . .