Direct Travel Partners For Flight Disruption Compensation As Passenger Protections Spread To Canada

Some firms provide hotel rate assurance by rebooking rooms at lower prices. Others help travelers seek compensation for cancelled or heavily delayed flights. Los Angeles-based Service Technologies does both. 

The four-year-old company last week announced a partnership with Direct Travel for compensation claims in the European Union and Canada. EU's regulations on compensation for delays, cancellations, involuntary denied boarding and lost or damaged bags came into force in 2005. Similar rules will take effect north of the U.S. border in July and December. Both sets of regulations require airlines to pay . . .

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Author: David Jonas

David Jonas in 2006 co-founded business media firm after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.
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