Some firms provide hotel rate assurance by rebooking rooms at lower prices. Others help travelers seek compensation for cancelled or heavily delayed flights. Los Angeles-based Service Technologies does both.
The four-year-old company last week announced a partnership with Direct Travel for compensation claims in the European Union and Canada. EU's regulations on compensation for delays, cancellations, involuntary denied boarding and lost or damaged bags came into force in 2005. Similar rules will take effect north of the U.S. border in July and December. Both sets of regulations require airlines to pay . . .