Some firms provide hotel rate assurance by rebooking rooms at lower prices. Others help travelers seek compensation for cancelled or heavily delayed flights. Los Angeles-based Service Technologies does both. The four-year-old company last week announced a partnership with Direct Travel for compensation claims in the European Union and Canada. EU’s regulations on compensation for delays, cancellations, involuntary denied boarding and...

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.