Discovery Inc. Saves With SAP Concur’s TripLink, Sans TMC Support

Since its inception, SAP Concur's TripLink program has drawn concern from policy compliance-minded travel managers. They were well aware that lacking inventory in preferred travel management companies or online booking tools created program integrity issues. With some content, especially conference hotel rates, simply not in those channels, many said yes to the TripIt-style email parsing component of TripLink. But the supplier-direct website booking version still generated unease. Managers worried that permitting supplier web channels opened the door to noncompliance. Many still do.

Veteran travel manager . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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