Have you seen a chart floating around that cites Dun & Bradstreet for indications of potential travel management company failures? Has a business development manager or salesperson shared information that looks like intelligence but also smears the competition?
Sure, business travel buyers and other industry constituents should be concerned about the future of corporate travel agencies. Some may fail, and clients should be thinking about what that means for business continuity. Some buyers are talking about back-up plans in . . .