Package Concept For Hotel Attachment Highlights Egencia’s Intriguing Position Between Suppliers And Buyers

Packages don't really work in business travel. Ask Upside. What about a variation? Egencia in April incorporated "add-on rates," first announced for its desktop version two months earlier, into its mobile app. Employees of participating Egencia clients can access discounted lodging offers after making an air booking. Presented with information about the program, several observers struggled to understand the value for customers; they were more interested in what it showed about Expedia.

"By selecting a packaged air and hotel deal, companies benefit from a lower . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.

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Caroline Strachan
Advisor

I really like this. If you unpack traveller feedback at a deep level, the “I can get this cheaper online myself” is often due to a package someone like Expedia is offering. If Expedia are willing to shift those offers across into corporate, it’s a win-win. Corporate volume deals in hotels have been changing — annual RFPs changing to continual sourcing and market rates often trumping a corporate net rate. The interesting impact here will be to volume discounts on airlines, so there’s some “What if?” scenario planning to do before you switch it on. Side note, I’m enjoying watching… Read more »