Delta Air Lines said its new dedicated biometric baggage drop at Atlanta Hartsfield Jackson International Airport could shave two minutes from the curb-to-plane trek. The technology behind the facial recognition system promises a much bigger wow factor for businesses and travelers in the near future.

The Covid-19 pandemic accelerated global adoption of touchless interactions at mass transportation hubs. U.S. Customs and Border Protection now uses face-matching systems in at least 27 airports, according to the U.S. Government Accountability Office.

With Delta’s facial biometrics system, travelers need not present . . .

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Michael Antrobus

Michael Antrobus reported from 1991 to 2005 on local, state and federal government, the courts, education and business at daily and weekly newspapers and business journals. He served from 2007 to 2020 as director of public relations and content creation at BCD Travel. He holds a bachelor’s degree in English and philosophy from Boston College and a master’s degree in journalism from Louisiana State University. More on LinkedIn.

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