GBTA Scores Poorly In Consultancy Review As Reinvention Plods Along

When the Global Business Travel Association's board members this summer turned to a consultancy to assess the non-profit's issues, they said reviewing governance was a top priority. Now, a board sub-committee and recruited volunteers will handle that task. Still, the consultancy produced some judgments and action items. For example, it determined that the board was running a profoundly ineffective association and offered more help.

The findings (more on that below) add fodder for the board's critics. Those board members, who to varying degrees enabled the rise and cushioned the fall of former . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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