How much to invest in support for recruits, board members, interns, consultants, contractors and other guest travelers can be a tough call, according to speakers at GBTA's convention last month. BCD Travel and Fox World Travel are among the latest providers to come up with solutions for this headache of the non-profiled.

The booking, payment, reimbursement and reconciliation processes each present challenges. Depending on an organization's tools and policies, these areas may or may not be part of the guest travel experience — which some say is a notable touchpoint in the war for talent . . .

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