Incoming GBTA President Bhart Sarin: There Was More To Executive Director Replacement Than Met The Eye

If you're like some of your peers in corporate travel management, you're anxious about or even "mortified" by the leading industry association's executive director and COO replacement. Maybe you're asking, "Why the sudden departure of what appeared to be a successful executive?" or "Why no independent search process?" Or, "Why no search process?" 

Did the Global Business Travel Association's board of directors do something wrong?

According to GBTA board . . .

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Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.

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Susan McKernan
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Susan McKernan

As a search professional who has executed C-level searches, I question the stated $300k search fee. They all do not carry that price tag. The board is voluntary and that is respected; however, it is surprising that there was not a succession plan in place (this is not a new association or a financially challenged one) or a better handle on the PR for the announcement.