Most organizations don't inspect every hotel property they tell travelers to use. They can do some of that with the help of travel management companies and risk specialists, but covering the globe is a tall order. So how do travel management pros really know if properties in their programs are safe? Mostly they're taking the hotels' word for it.
When the GBTA Risk Committee sought travel managers to speak about hotel security programs on a November webinar, "it was difficult because so few of the folks out there have a comprehensive hotel security program," said webinar moderator and . . .