HRS is expanding its reach, adding services and picking up big-name clients. As it does, it steps on the toes of some travel management companies, especially the biggest players. They're chasing the same money. For some travel program managers, the flow of supplier commissions has financial implications while the provision of HRS content has practical ones.
Because SAP Concur Travel is among the most widely used corporate booking systems, it's something of a battleground. Currently, Concur clients get at hotel content in the traditional way, through global distribution systems that feed the booking tool, and can add . . .