Hyatt Enlists Safehotels For Audits, Optional Property Certification

Fulfilling duty of care on lodging is tricky. How far should one travel or security department go to ensure preferred properties meet standards for safety and security? And what are those standards? With government regulations largely limited to fire and food safety, the legislative and legal backdrop is murky.

For what's known as a desktop assessment, businesses may ask potential lodging providers to answer questions in requests for proposals. GBTA's draft hotel RFP template for 2021 has more than 50 safety and security questions. It was partly the increase in such queries from corporates that . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.
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