Dallas - Utilization targets for the New Distribution Capability are part of the "new contracting process with many of the airlines," according to FCM Travel's head of consulting for the Americas, Ashley Gutermuth. 

That companies could negotiate with airlines on this basis was fascinating and "eye-opening" for Matt Patterson, senior director of client relationship management at BCD Travel's Advito, who spoke with Gutermuth on an airline contracting panel here at the Global Business Travel Association convention. Asked later by an audience member for the key trends to watch in airline contracting, Patterson . . .

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