Sabre: Concur Is Wrong About Compatibility For New Hotel Content

As Sabre began this summer to bring a new lodging program to corporate travel agencies and intermediaries, implementation wasn't expected to be easy. SAP Concur made that much clear in a recent message to users, suggesting that they should not use Sabre's new Content Services for Lodging via Concur Travel. 

According to Sabre, Concur missed a key point. Asked for a response, Concur disagreed.

It's not surprising that the world's leading corporate online booking tech provider and the U . . .

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Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.

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Doug Weeks
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Doug Weeks

Sounds like we have a ways to go David. Interesting article. I would think Concur would want to move quickly with CSL to ensure they have what their customers are looking for.

Richard Clowes
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Richard Clowes

I like the idea of the integrated rates into the “traditional” GDS response. I like where this is heading. With this it’s very easy for any agent to compare b.com and GDS rates without additional clicks/browsers, etc. Sabre Red even had the b.com app but this is a further step into true integration. We know Concur provides that now through their integration but this is enhancing the agent side of the equation. This solves the “I don’t have time to check” booking.com and the GDS rates — often said by agents. This will allow the agent to continue to do… Read more »