[UPDATE, Dec. 22, 2021: Shep was acquired by FCM.]

Businesses shouldn’t send travelers out in today’s world without proper guidance. Ideally, communications feature in the planning and booking process. They could be part and parcel of pre-trip approval and efforts to cajole corporate employees into using preferred managed travel booking channels.

Although it has not traveled since March due to the pandemic, media company Discovery Inc. is targeting . . .

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