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At the end of September, Travelport reduced its workforce. Sources said the cut was about 10 percent of employees. A media relations official declined to address that figure. “Our goal is to be the industry’s most effective and efficient company, delivering the best technology that enables our customers to be the most modern retailers,” the…
Last month, United Airlines chief commercial officer Andrew Nocella said corporate travelers increasingly “pick the airlines they want to fly on versus the purchasing manager at their business.” To some degree, the comments continued dialogue initiated by his equivalent at American Airlines, Vasu Raja, who backed AA’s corporate travel backpedaling with several statements corporate travel…
The Wall Street Journal on Monday caught up to the significant changes at American Airlines. The article hit several themes covered in the trade press over the last six months. Its headline and sub-headline reflect the debate over whether AA is responding to the changed business market or trying to remake it. Raymond James analyst…
We broke the news on December 1 but it’s still sinking in. After hearing no mention of it on investor calls, we tried to contact the loquacious JPMorgan Chase analyst Jamie Baker to talk about it. We didn’t get a hold of him. This week, Baker told AA, “It feels as if you are taking…
Before the pandemic, American Airlines crowed about adding to its sales force and growing market share in corporate travel. Conditions have changed. Both corporate travel and airline capacity growth are depressed. Improving profitability and paying down debt are top priorities. After cutting back last year on customer benefits including perks and discounts, now AA is saying goodbye to its…
We start with some good news. ARC president and CEO Lauri Reishus told attendees to The Beat Live in December that the pandemic caused fewer travel agency closings than ARC had anticipated. Back in 2020, Reishus said during our live teleconference interview that ARC was bracing for a reduction in TMC locations of as much…
