A poll conducted this spring by the Global Business Travel Association and sponsored by SAP Concur had some unsurprising results: most organizations used an online booking tool, most travel managers wanted controls on how they worked and nearly all promoted preferred suppliers. What may be less well-known is that travel management companies often configure booking tools to favor their own…

The full content is available to subscribers

Lost your password?

Reminder: As per our Subscriber Agreement, reproduction or distribution of content and sharing user names and passwords are strictly prohibited.