Disruptors Turn To Veteran Travel Managers For A Little Order

By | January 5, 2015

[UPDATE, April 8, 2016: We published new information related to this article here.]

Disintermediation of distributors gets a lot of attention, but the corporate travel profession also has doomsayers. Fears abound on outsourcing, realignment to procurement, generational challenges and technological change.

Mobile computing has disempowered corporate policies and mechanisms of all sorts. Industry discourse has turned to "traveler-centric" management. Adjusting to a more empowered business traveler could put the travel manager out of the picture. Yet, recent hiring activity by some of disruption's darlings . . .

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Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them into Northstar Travel Media's BTN Group. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.