[UPDATE, April 8, 2016: We published new information related to this article here.]
Disintermediation of distributors gets a lot of attention, but the corporate travel profession also has doomsayers. Fears abound on outsourcing, realignment to procurement, generational challenges and technological change.
Mobile computing has disempowered corporate policies and mechanisms of all sorts. Industry discourse has turned to "traveler-centric" management. Adjusting to a more empowered business traveler could put the travel manager out of the picture. Yet, recent hiring activity by some of disruption's darlings . . .