[UPDATE, Feb. 7 2019: Delta and TripActions have reconciled with one another. More here.]
As of December, Southwest Airlines was curious about how TripActions was booking it. Airline officials this week suggested the unicorn corporate travel startup's standing with Southwest was not solid.
"We don’t have a formal relationship with TripActions," according to a Southwest press official.
Is such a position necessary? "A formal relationship . . .