World Travel Inc. Partners With Rome-Based Tech Firm For Reporting Chatbot

Few things jazz up Rock Blanco more than new platforms, which helps him stay cool in the face of trial and error. Such is the World Travel Inc. chief innovation officer's relationship with Alexa, whom he had to dump for a friendlier dance partner.

Now, World Travel is working with Rome-based Askdata on a conversational analytics interface allowing clients to chat up their travel data. 

Ask the Insight Bot, "How much have I spent on air travel this year?" Boom, answer.

Artificial intelligence, natural language processing, machine learning, yada yada . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.

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