The American Society of Travel Advisors this month plans to offer training for those interested in the corporate travel agency environment. ASTA SVP of industry affairs and education Mark Meader called it a "missing component in the industry today."
Travel management companies do their own training, but the industry needs all the help it can get.
In an April poll conducted by GBTA, 57 percent of 122 representatives from TMCs said their companies were experiencing "some" labor shortages and/or recruiting challenges. Another 14 percent called the problem "significant." The areas with the greatest . . .