On Tuesday, Air Canada told corporate clients they no longer had to pay its surcharge for bookings made using traditional EDIFACT protocols, at least for the time being. The change acknowledges that the corporate travel community was not ready to adopt surcharge-free NDC channels that Air Canada initiated with global distribution system providers during the past few months. In an…
Corporate travel agencies and tech firms concerned about competition from suppliers won’t find comfort in the latest business travel moves from Hilton Worldwide. Last month, the company announced it would launch by early next year a program offering discounted rates, company loyalty points and program management tools to small and medium-sized enterprises booking on its website and mobile app. It’s…
Travel management companies using Amgine Technologies and communications tech firms like Front have entered a new era of productivity. Travel Incorporated is processing between five and 10 bookings initiated by traveler emails this way for every standard agent-assisted booking. Newer Amgine clients Christopherson Business Travel and Executive Travel are excited about the potential. All three travel management companies are Travelport…
A GBTA survey this month of more than 300 travel buyers found that 6 percent were using artificial intelligence in their programs, and 7 percent saw it as a top priority for 2024. One-third called it “important but not a top priority” for next year, while 37 percent said it was “low/no” priority and 16 percent were unsure. The results…
SAP last week kicked off the rollout of its new Concur Travel experience, including support for New Distribution Capability-enabled American and United bookings through Sabre. As SAP Concur signaled in a September blog post, the updates — available only in the Professional (most configurable) edition of Concur Travel — will not immediately meet all client expectations. “Rarely does a software…
Sources in and around GBTA’s 36 U.S. chapters described relationships between local groups and the global organization as amicable. There’s interest in creating new chapters, including one in Nevada. For the Pittsburgh Business Travel Association, though, a nearly nine-year-old rift has outlasted multiple GBTA administrations. That PBTA is not a chapter has not significantly hindered it, according to leaders. They…
[UPDATE, Oct. 16: The federal court on Oct. 12 granted the defendants’ motion to dismiss and reminded the plaintiffs, whose attorney vowed to appeal, that they could bring their claims in state court. The separate case in the Superior Court of California, County of Alameda, on behalf of investors remains underway.] Corporate travel provider Onriva, a marketplace that a few…
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