BCD Travel clients by year-end will start benefiting from a new traveler information database built with SAP's cloud-based customer data solution, the companies said Wednesday. Replacing BCD's TripSource Profile Manager, the partnership will handle traveler identity, consent and profile management.
According to a statement, BCD Travel wants to offer "more personalized service and support, seamless and secure access to trip management tools, advanced multi-factor authentication [and] a customer-based consent solution that provides travelers with better transparency . . .