BCD Travel clients by year-end will start benefiting from a new traveler information database built with SAP's cloud-based customer data solution, the companies said Wednesday. Replacing BCD's TripSource Profile Manager, the partnership will handle traveler identity, consent and profile management.

According to a statement, BCD Travel wants to offer "more personalized service and support, seamless and secure access to trip management tools, advanced multi-factor authentication [and] a customer-based consent solution that provides travelers with better transparency . . .

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Jay Campbell

Before starting The Company Dime with David Jonas in 2014, journalist Jay Campbell a decade earlier created travel business newsletter The Beat. In 2006, Jay co-founded Travel Procurement magazine and in 2010 helped integrate them with Business Travel News. He served as BTN's editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University. He would be happy to connect on LinkedIn. He's here at CorporateTravel.social on Mastodon.

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