GDPR Prompts BCD Travel To Sign On With SAP’s Customer Data Cloud, Replace Existing Traveler Profile System

BCD Travel clients by year-end will start benefiting from a new traveler information database built with SAP's cloud-based customer data solution, the companies said Wednesday. Replacing BCD's TripSource Profile Manager, the partnership will handle traveler identity, consent and profile management.

According to a statement, BCD Travel wants to offer "more personalized service and support, seamless and secure access to trip management tools, advanced multi-factor authentication [and] a customer-based consent solution that provides travelers with better transparency . . .

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Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.

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