The Year In Polls: Booking Channel Policy Compliance Offers Results, Opportunity

For any given business travel program, the only policy compliance numbers that really matter are its own. Even so, industry research in this area can help shape dialogue on the topic and sometimes influence the perspectives of a travel manager's key constituents. A handful of surveys that this year addressed corporate travel booking policy compliance showed that while it remains as big a challenge as ever, focusing on it delivers results.

Pundits are seemingly always on the lookout for data showing changes in business traveler booking behavior, but this year's research gave them a wash at best. Some . . .

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Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.

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