Hotels Consider More Cancellation Policy Tweaks

By | November 3, 2015

[UPDATE, June 16, 2017: Marriott International on June 15 introduced a new 48-hour cancellation policy at all hotels across all brands in the Americas, except Design Hotels, effective immediately. "Guests will now be required to cancel their room reservation by midnight 48 hours prior to arrival to avoid a fee," according to a company statement. "This will allow hotels a better chance to make the rooms available to guests seeking last minute accommodations." A Marriott spokesperson noted that the policy is 72 hours "in a few select locations."]

Hotel executives said they're looking at . . .

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Author: David Jonas

David Jonas in 2006 co-founded business media firm ProMedia.travel with after ten years as a journalist with Business Travel News. David rejoined BTN in 2010 as executive editor when its parent company acquired ProMedia, and in 2014 co-created The Company Dime. David has a bachelor's degree in communications from Cornell University.