Performance Issues Still Frustrating Concur Users

By | March 6, 2015

Concur claimed it resolved last week's intermittent online booking outages about 88 hours after they began popping up. But some users this week reported ongoing issues and many expressed deep frustration about the whole episode.

For travel agency resellers, booking tool downtime can hurt productivity, profitability and client goodwill. Making matters worse, the insufficient service came in the midst of another winter testing the industry's mettle.

Corporate clients that use Concur via their agencies' reseller deals may hold the travel management company accountable for Concur's service woes . . .

For Subscribers
The full page is available to subscribers of The Company Dime.

Please log in.
(Reset your password if you're a subscriber on our new system for the first time).

Or you may request a free trial or visit the Subscriptions page for purchase options.

This content is protected by copyright. Link sharing is encouraged but duplication and redistribution is illegal.