EY is using robotic process automation to power an internal TripAdvisor-like review platform and an internal social network showing travelers which colleagues are traveling to the same places. These programs build on other ways the London-based, $35 billion multinational professional services firm uses RPA, such as reviewing bookings and challenging those who booked out of policy. The return on investment…
Before starting The Company Dime with David Jonas in 2014, journalist Jay Campbell a decade earlier created travel business newsletter The Beat. In 2006, Jay co-founded Travel Procurement magazine and in 2010 helped integrate them with Business Travel News. He served as BTN's editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University. He would be happy to connect on LinkedIn. He's here at CorporateTravel.social on Mastodon.