One way travel managers and management companies earn their stripes is guiding travelers through trip disruptions. Better still is helping them avoid such snafus. Using predictive analytics, that's Flightsayer's game. Some beta testers are intrigued.
Better-known in corporate travel circles, FlightStats also is working on predictive analytics. It's keeping a lot of that close to the vest for now. Chief product officer Robyn Grassanovits said an "effort to disrupt disruption" starts with automating airline policy exception waivers.
Using waivers . . .
