It was a remarkable rebuke. During the Global Business Travel Association convention in August, one of the association's board members chastised a seminar speaker mid-session for turning his education into a sales pitch. The exchange reflected concerns in the travel buyer community about the commercialization of industry training offered by non-profits.
One issue is whether industry suppliers have too much influence over event content. More than half of 72 U.S.-based travel managers polled this year by The Company Dime said they did. Fourteen percent said they didn't and the rest weren't . . .