Hyatt Hotels Corporation has reversed its plan to keep new loyalty program members-only discount rates out of global distribution systems. A spokesperson declined to address why the company quickly overturned its original statement that travel agents would have to use its website to book the rates.
"Many of our members book their travel through our valued agency and corporate partners," according to a prepared statement. "The discount has always been available to these agencies, and we have taken steps to make it seamless for agencies to book it for our members . . .