Hyatt Makes U-Turn On Member Rates In Global Distribution Systems

Hyatt Hotels Corporation has reversed its plan to keep new loyalty program members-only discount rates out of global distribution systems. A spokesperson declined to address why the company quickly overturned its original statement that travel agents would have to use its website to book the rates.

"Many of our members book their travel through our valued agency and corporate partners," according to a prepared statement. "The discount has always been available to these agencies, and we have taken steps to make it seamless for agencies to book it for our members . . .

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Jay Campbell

Author: Jay Campbell

Jay Campbell in 2004 created travel business newsletter The Beat, in 2006 co-founded Travel Procurement magazine and in 2010 integrated them with Business Travel News. He served as editorial director until 2013. Jay made his travel industry media debut in 1993 at the Air Travel Journal of Boston while earning his undergraduate degree in journalism at Boston University.